NETWORK OUTSOURCE
...making IT work for you
Network Outsource is a Network Management Provider-
which means…
• Every month, every computer in your organization will be inspected, tested, reconfigured – and any necessary work will be completed
• Any faculty or staff member with a questions can call a technician for support, anytime. That technician can remotely guide them through the solution, immediately over the Internet
• If any piece of equipment malfunctions, we will promptly send a technician on-site to repair or replace it, or provide a loaner until the repair is complete
• Our network monitoring system constantly checks the function of your network and servers, allowing us to detect and repair potential problems before they interrupt your organization
Network Outsource offers the following solutions:
• On-site Hardware and Replacement Coverage
• Monthly Preventative Maintenance Services
• Remote Monitoring
-Round-the-clock automated monitoring of servers, routers and network devices
for general connectivity and process-level functions such as disk space,
e-mail, tape backup and Internet function. This gives us the ability to
remotely diagnose, troubleshoot, configure and guide clients through resolving
issues immediate via Remote Access
• Technology Refresh to replace outdated hardware
• Operating System software updates and service packs
• Customer Support/Help Desk
-Call Center staffed 5 days a week
-Weekend emergency support
-Professional, Courteous, Knowledgeable representatives
-Senior Experts on staff
• Remote Access
-Live assistance and troubleshooting
• SOURCE Center
-Remote Monitoring and Management 24/7
• Asset Management
-Consulting and Support with first-hand knowledge of client's
network and needs, we can offer advice and assistance in
technology planning, purchasing, and taking advantages
of the resources they already own