Why Working With a Local Service Provider Makes Sense

As the business world continues to be driven forward by technology, many businesses are making the decision to outsource IT to a managed service provider. Even though many companies are taking the plunge, many are still unsure of the best-managed service provider arrangement to invest in. So, we’re on a mission to help businesses make informed decisions as they choose a managed service provider to handle their technology.

First things first, let’s answer two important questions for clarity:

What is a managed service provider?

Companies invest in manage service providers to monitor and manage their network of IT applications and systems. Managed service providers exist to help businesses save time and money through strategic outsourcing. Simply put, managed service providers manage your network for a fixed fee, saving you the time and cost of doing it yourself.

What is included in ‘managed services’?

When it comes to managed IT, the included services often vary from provider to provider. Most often though, managed services include the strategic management of your entire IT infrastructure. Managed services can include any IT support you’re looking for including application management, data storage, desktop organization, communications and mobility optimization, help desk and technical support, and more.

Local or Remote: Why Local Managed Service Providers Offer a Special Touch

Now that we’ve laid out a basic idea of what managed services are and what’s included, it’s time to talk about the different types of service arrangements that are available. The most obvious option is to work with a local managed service provider. However, the internet has opened an entirely new marketplace of managed service providers who can offer IT services remotely, from anywhere in the globe.

Remote managed service providers promote all-inclusive packages at valuable prices and claim that everything gets taken care of behind the scenes. As amazing as this sounds, many companies find that remote managed service arrangements aren’t all they’re cracked up to be. The reason? The local customer service touch is missing. That’s why, we’ve put together a quick guide to demonstrate the benefits of working with a local managed service provider, in your own Long Island neighborhood.

Check out the top 5 reasons working with a local managed service provider makes sense:

  • Fast, efficient, onsite service

The number one benefit of working with a local managed service provider is the fast rate at which you can get answers to your questions and take advantage of onsite service. When you choose to invest in a local managed service provider, you can count on fast, efficient service – when and where you need it. No waiting for a call back or a remote evaluation of the issue – just the quick, no-nonsense support you need.

  • Personalized customer service

Another great benefit of working with a local managed service provider is that it’s much easier to develop a rapport and great working relationship. When you work with a local managed IT services team, they get to know you and your needs and develop a customized approach to customer service and support.

  • On-the-ground expertise

When you invest in local managed IT services, you get to reap the benefits of boots-on-the-ground service and support. With a managed service provider in your neighborhood, they’re able to get an up-close look at tech issues. Even better? They have the experience of working with other local clients and have the expertise of providing on-the-ground service day in and out.

  • Hands-on support

Working with a local managed IT service provider is especially helpful because you and your team get the hands-on support you deserve. You get the reassurance and peace of mind that only dedicated, in-person support, from a local managed service provider can offer. You can trust that your team will always have the hands-on support that they need to keep business moving.

  • Cost efficiency

All of the advantages we’ve listed so far contribute to this last benefit. When you have responsive, fast, hands-on, onsite, and personalized support you’re able to handle tech trouble quickly and keep your systems working at optimal capacity. This translates into reduced downtime, higher productivity, and overall huge cost-efficiency benefits.

Finding the Right Managed Services in Long Island

Hopefully, we’ve made a convincing argument so far. If we have, you’re probably wondering how you can find the right local managed IT services provider right here in Long Island. If you’re ready to make an investment in a Long Island managed IT service provider, consider these tips for finding the right match.

  • Figure out the exact kind of managed services you’re looking for
  • Survey the different options available for managed IT services in Long Island
  • Speak directly to different providers and don’t be afraid to ask for references
  • Choose the right Long Island managed services to meet your unique needs

If you’re ready to start your search, feel free to reach out to our team of Long Island managed services experts at Network Outsource. Our team has extensive experience providing local managed IT services in Long Island and New York and we value personalized customer service over everything else. We’re committed to making sure each and every client we work with gets the hands-on, customized service experience they deserve.

Have questions about managed services from Network Outsource? Wondering what’s included and if we’re the right fit to support your company? We’d love to hear from you! Drop us a line anytime at info@networkoutsource.com or call us directly anytime at (516) 271-0576. We look forward to showing you exactly why investing in local, managed services in Long Island is the right choice.