Why You Need Co-Managed Services Sooner Rather Than Later
We all know technology has improved the way we live, connect, and work – allowing us to collaborate with one another, automate routine, time-consuming tasks, and better keep track of information. But there’s something some of the most successful business owners know about technology that is often overlooked.
Digital transformation is key to success
Basically, digital transformation is the process of leveraging technology to solve real-world business problems. It’s all about transforming the way processes and people work with the right hardware and software to achieve greater efficiencies, more productivity, and of course, better customer experiences.
Here are a few problems digital transformation solves:
- Lack of scalability to properly deliver your products and/or services to customers
- Lack of ability to hire top talent due to geographical limitations
- Lack of competitive advantage with new, more innovative players popping up
This is only the beginning. Ultimately, digital transformation keeps organizations on the cutting edge – from the products and/or services they sell to the way they serve their customers to the way they empower their employees to get work done.
Managed IT services fuel you toward digital transformation
Of course, we’re an MSP so we’re bound to say that – but it’s the truth. Just think about it… You gain access to a team of information technology professionals for a flat-rate monthly fee. They provide strategic guidance to not only help you leverage the right technology, but also keep that technology performing properly, prevent downtime that interrupts your staff, and keep you on the forefront of innovation.
But if you have an internal technology department that’s doing a good job, you may be hesitant to leave them behind. We don’t blame you. A great internal technology person is hard to find. That’s where co-managed IT services come in. You keep your internal technology department handling what they’re best at while an MSP handles the rest.
How do co-managed IT services work?
Co-managed IT services give you the benefits of traditional managed services, such as the reassurance of paying a flat-rate monthly fee for:
- Around-the-clock monitoring and preventative maintenance
- Greater security against threats with enterprise-grade cybersecurity tools and measures
- Guaranteed availability with around-the-clock onsite or remote support
- More expertise available to you as you have access to an entire team of professionals
An MSP shares the responsibility of managing your information technology with your internal person or team – meaning they’re freed up to focus on what they’re best at and they never get overwhelmed with a heavy workload.
You benefit from the best of both worlds – working together to help you achieve the many benefits of embracing a digitally advanced workplace:
- Fewer operational expenses
- More productivity amongst the workforce
- Higher staff morale
- Greater customer experiences
- And much, much more
Wouldn’t additional people accomplish the same things?
In truth, additional people hired onto your technology department MAY accomplish the same things, but it’s hard to say. After all, there’s a major technology talent shortage happening around the world. It’s hard to find good people. After you’ve spent all of that time looking for the perfect addition to your team, you’re left paying a fairly hefty amount in terms of:
- Salary
- Benefits
- Vacation time
- Sick days
- Workstation
- Office supplies
- Training
- Certifications
- And much more
So could you accomplish the same things by hiring more people? Sure, if you manage to find the right people who are skilled in multiple areas, affordable, and up-to-date in terms of training and certifications. But even then, one person can only do so much, right?
Get ahead of your competition with this strategic competitive edge now
If you want an easier, more realistic option, co-managed IT services are the right choice for you. We work alongside your internal person or team. If you get started now, you’ll be on the path toward digital transformation sooner than others in your industry:
- Book a meeting with our team of information technology experts
- Find out what co-managed IT services plan works best for you
- Enjoy the best of both worlds while we work alongside your internal person or team
