Is This You?
Solutions for Finance & Operations Leaders
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- Technology is only one of the many responsibilities, and getting the most value from your investment is key to your organization’s success.
- Your role is typically a COO or CFO.
- You need information and analysis on your current systems and infrastructure, true insight into your risks and costs, budget assistance, and reliable services to support technology for your organization.
- You have compliance requirements such as a gap analysis or risk management responsiblities
Managed IT Services
Strategic Consulting
Managed Security Services
At Network Outsource is an IT firm where astute financial acumen converges with operational excellence across a diverse range of industries. As a finance and operations leader, you recognize the critical role each sector plays in shaping the future, and our mission is to equip and transform businesses within non-profit, SMB, professional services, construction, healthcare, and beyond.
MSP (Managed Services Provider) vs TSP (Technology Success Partner): What is the Difference and Why Does it Matter?
If you are looking for an IT service provider to help your business with its technology needs, you may have come across the terms MSP and TSP. But what do they mean, and how do they differ? In this article, we will explain the difference between a Managed Service Provider (MSP) and a Technology Success Provider (TSP), and why choosing the right one can make a significant difference for your business.
Advantages of of a Technology Success Partner:
A TSP, or Technology Success Provider, is a company that provides IT services to businesses with a more strategic and proactive approach. A TSP does not just manage the IT needs of a business but also helps it transform and improve its technology to achieve its business goals. A TSP typically has a team of experts who specialize in different areas of IT, such as cybersecurity, cloud computing, data analytics, unified communications, and more.
A TSP usually has a virtual chief information officer (vCIO) and a technology alignment manager (TAM) who work closely with the client to assess their current IT situation, identify their pain points and opportunities, and create a customized plan to align their technology with best practices and industry standards. A TSP also helps the client implement the plan, monitor the results, and adjust the strategy as needed. A TSP can help a business gain a competitive edge by leveraging the latest and greatest technology solutions, and by providing ongoing guidance and support.
Why Choose a TSP over an MSP?
While both MSPs and TSPs can provide IT services to businesses, some key differences make a TSP a better choice for businesses that want to grow and succeed in the digital age. Here are some of the benefits of choosing a TSP over an MSP:
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- A TSP is more aligned with the business goals and outcomes of the client rather than just providing IT services. A TSP acts as a partner and advisor rather than just a vendor or a provider.
- A TSP is more proactive and preventive rather than reactive and corrective. A TSP anticipates and prevents IT problems rather than waiting for them to happen and then fixing them. A TSP also helps the client innovate and improve their technology rather than just maintain and support it.
- A TSP is more focused on processes and procedures rather than just tasks and tickets. A TSP creates and follows a clear and consistent methodology for IT service delivery rather than just handling IT issues on a case-by-case basis. A TSP also documents and standardizes the IT processes and procedures and ensures that the client and the IT staff follow them.
- A TSP is more scalable and flexible rather than rigid and fixed. A TSP can adapt and adjust to the changing needs and demands of the client rather than sticking to a predefined and limited scope of services. A TSP can also offer a wider range of IT solutions and options, rather than just the basic and common ones.
