Network Support for Construction Companies

Strategic & Reliable Network Support for Construction Companies

Construction companies rely on dynamic network connectivity in order to get work done and streamline field-to-office collaboration. However, construction professionals are busy people. They don’t necessarily have the time to make network support and IT optimization a consistent priority.

We know from our experience providing network support for construction companies that the right network support can make a huge difference. In fact, we’ve created a brief guide explaining why network support is so critical and how construction companies can choose the right provider.

Why Reliable Network Support for Construction Companies is Critical

Everything you need to know about finding a reliable network support provider

When it comes to the construction industry, IT was never really a dominating priority. However, as the digital transformation has continued to revolutionize business in all industries, construction professionals have started taking a much more serious interest in understanding the benefits of a truly optimal IT network.

Understanding Why Network Support is Essential for Your Construction Company

The reality is, dynamic IT solutions are changing the way construction professionals get work done in the office, on the job site, or on the road. IT can be used to streamline operational processes, improve communication, expand business reach, protect business livelihood, make room for business growth, and more.

Here’s how the right network support can optimize your construction operation from end-to-end:

• Deployment of mobility solutions that will always keep your team in contact
• Secure protection of your firm’s electronic data and files
• Dynamic software integration and optimization to promote maximum productivity
• Reliable and responsive network support and maintenance

However, despite how amazing IT for construction can be, if it isn’t positioned correctly and managed strategically, it can end up being more trouble than relief. When IT isn’t deployed correctly, your team can be left frustrated and productivity can take a major hit. Not to mention what could happen if your IT security measures aren’t up to snuff. Projects could grind to a halt and the continuity of your firm could be on the line.

Here are some of the industry-specific challenges that construction firms are up against:

• Trying to manage communication and collaboration between multiple sites
• Unpredictable job requirements resulting in a changing number of IT users
• Industry-specific application support and optimization across all devices
• Managing remote work environments

Essential Network Support Services for Construction Firms

With these challenges in mind, we’ve created a quick-reference guide of all the network support services you should be prioritizing as you look for a provider. Once you have an idea of what kind of support you need, you’ll have a much easier time finding customized network support services for the construction industry.

Here are the essential network support services your construction firm should be looking for:

• Multi-Location Support – Chances are your firm gets work done in multiple different locations. Make sure you choose a network support provider that has experience optimizing network connectivity and streamlining communication across all the locations you rely on.
• Network Security – Your business data and your construction designs are quite literally the substance of your company. There must be a consistent effort to protect them while keeping them as accessible as possible for your team. Choose a network support provider that is going to identify threats, prevent unauthorized access, and secure everything from financial documents to blueprints.
• Disaster Recovery & Business Continuity – This goes hand in hand with network security. No matter how strategic your approach to IT security, disasters still happen. Make sure the network support provider you choose has a plan for the worst-case scenario that will help you bounce back swiftly and with as little damage as possible.
• 24/7 Helpdesk Support – The whole point of network support is reliability. You should be able to access technical support and consultation whenever you need it. Choose a proactive and responsive network support provider that will always be a phone call away.
• Cloud Services – The Cloud is amazing and can be a huge asset for construction professionals who need anytime-access to large files. However, make sure if you’re using Cloud solutions, they’re positioned correctly. Make sure the network support provider you choose is Cloud-savvy and can respond to industry-specific Cloud challenges.
• Mobile Device Management – Your firm relies on a lot of people, in a lot of different places to get a job done. That’s why you need a strategic plan for managing your team’s mobile devices. Choose a network support provider that can help you optimize your mobile work environment from end-to-end.
• Equipment & Software Procurement – If your firm needs support buying new devices or investing in a new software application, you shouldn’t have to do it alone. Be sure to invest in a network support provider that will not only help you choose the right hardware and software, but will also procure the resources on your behalf.
• Strategic Long-Term Planning – Finally, remember that IT management and optimization is a long-term game. You’ll need to revisit your IT infrastructure now and then to make sure it’s still meeting all your changing demands. Choose a network support provider that is committed to helping scale and maintain your IT infrastructure for years to come.

Finding the Right Network Support Provider for the Construction Industry

Now that you have an idea of what’s most important when it comes to network support for construction companies, all you have left to do is start your search for a provider. However, there’s one very important thing left to remember. While all the technical support details are important, it’s also critical that you choose a customer-service-oriented network support provider.

When it comes to network support for construction companies, customer service is king. You need to know that the provider you invest in is committed to improving your business and your bottom line. Don’t settle for anything less than a network support provider that prioritizes your business as much as you do.

Here are the customer service cornerstones that a reliable network support provider will guarantee:

• The right provider will speak to you openly, honestly, in a language you can easily understand and digest
• The right provider will listen carefully to your firm’s specific demands and challenges and will craft customized solutions to meet them
• The right provider won’t give you an over-the-top sales pitch – they’ll be too focused on strategizing for your business
• The right provider will have credible experience providing network support for the construction industry and will readily offer client testimonials

If your construction firm is looking for reliable network support services or you require some additional consultation first, don’t hesitate to reach out to the team of IT specialists from Network Outsource. We specialize in providing network support to construction companies of all shapes and sizes. We welcome your questions and are committed to helping your firm make smart and strategic IT decisions.

Don’t let network challenges frustrate your team or stall your construction projects. Your network resources should work for you not against you. Network Outsource can help make that a reality. Reach out to our team of IT professionals anytime at (516) 207-1889.